The District of Columbia

DCTC Complaints Resolved in FY09

by District of Columbia Taxicab Commission (DCTC)

Keywords
About: Taxicab Commission, DCTC, Transparency, Complaints, Taxi driver, Cab company, Face ID, Action taken
Taking place at: Washington, D.C., District of Columbia, DC

Abstract

DCTC Complaints Resolved for FY09. District of Columbia Taxicab Commission provides the citizens of the District and its visitors a safe, comfortable, efficient and affordable taxicab experience. The Commission strives to provide taxicab owners and operators with a system of rules and regulations that are fair and transparent and that allow for technological advancements to be introduced to the industry and for properly qualified individuals to participate in the industry. DCTC provides an informal process for resolution of consumer complaints made against taxicab operators, as well as an avenue for commendation of taxicab operators. DCTC also participates in the formal adjudication of Notices of Civil Infractions imposed against taxicab operators for a number of civil infractions that have corresponding civil fines.
The dataset contains information on resolved complaints filed in 2009 fiscal year.

To read more on procedure for filing complaints visit Complaints and Commendations DCTC web page.

Purpose

This dataset has been created by Citywide Data Warehouse program. The mission of the Citywide Data Warehouse is to provide timely and accurate information for decision-making; support executive and agency management in the implementation of business processes which will guarantee access to useful and well-organized information for DC Government workers, non-governmental organizations, and the public.

Access constraints

Contact the Citywide Data Warehouse Program: CityDW@dc.gov.

Use constraints

By using data made available here the user agrees to all the conditions stated in the terms and conditions described under the District portal, http://dc.gov/page/terms-and-conditions-use-district-data?

Point of contact

Citywide Data Warehouse Program

441 4th Street NW, Suite 930
Washington DC, 20001, USA

fax: 202-727-5660
hours: Monday to Friday 8:30am-5pm

Credits

DC Taxicab Commission (DCTC)
DC Office of the Chief Technology Officer (OCTO) Citywide Data Warehouse

 

Distribution

Distribution liability: Neither the District of Columbia Government nor the Office of the Chief Technology Officer (OCTO) makes any claims as to the completeness, accuracy or content of any data contained in this application; makes any representation of any kind, including, but not limited to, warranty of the accuracy or fitness for a particular use; nor are any such warranties to be implied or inferred with respect to the information or data furnished herein. The data is subject to change as modifications and updates are complete. It is understood that the information contained in the dataset is being used at one's own risk.

Distributed by
Citywide Data Warehouse Program

441 4th St NW, Suite 930 South
Washington DC, 20001, USA

fax: 202-727-5660
hours: Monday to Friday 8:30 am - 5:30 pm

Entity

DCTC FY "09" Complaints Resolved (October "08" - Present)

Attributes

  • DATE OF COMPLAINT / DCTC
    Date of the actual complaint.
  • FIRST NAME / DCTC
    First name of the individual filing the complaint.
  • TYPE / DCTC
    Type of complaint.
  • FACE I.D # / DCTC
    Taxicab driver's Face ID number.
  • CAB COMPANY / DCTC
    Company and number under which the driver operates using the color/s of the company.
  • 1ST NAME OF DRIVER / DCTC
    First name of a driver against whom the complaint was filed.
  • NOTICE SENT / DCTC
    Date the first notice requesting the driver to appear at the Taxicab Commission for a preliminary hearing.
  • DCTC ACTION TAKEN / DCTC
    Action taken by the Taxicab Commission as a result of the preliminary hearing.
  • STATUS / DCTC
    Final status of the complaint.

Provided by
Citywide Data Warehouse Program

441 4th St NW, Suite 930 South
Washington DC, 20001, USA

fax: 202-727-5660
hours: Monday to Friday 8:30 am - 5 pm