The District of Columbia

Agency Performance Data

by the Office of the City Administrator,

Keywords
About: DC Government Operations, Agency, Performance, KPI, Key Performance Indicators

Abstract


'Agency Performance Data' dataset includes performance management data for participating District government agencies. Performance management data is comprised of key performance indicators (KPIs) generated at the beginning of each fiscal year. The KPIs are performance metrics with specific agency performance targets. The KPIs are monitored and tracked throughout the fiscal year using an internal database called KPI Tracker. Agencies use the KPI Tracker to enter their performance data. The following dataset provides the public with direct access to the raw data and other critical data attributes collected in the KPI Tracker.

Purpose

This dataset is intended to increase government transparency and support accountability of the government of the District of Columbia.

Access constraints

Contact the Citywide Data Warehouse Program: CityDW@dc.gov.

Use constraints

By using data made available here the user agrees to all the conditions stated in the terms and conditions described under the District portal, http://dc.gov/page/terms-and-conditions-use-district-data?

Point of contact

By using data made available here the user agrees to all the conditions stated in the terms and conditions described under the District portal, http://dc.gov/page/terms-and-conditions-use-district-data?

Point of contact

Citywide Data Warehouse Program

200 I Street SE, 5th Floor
Washington DC, 20003, USA

phone: (202) 727-2277

fax: 202-727-5660
hours: Monday to Friday 8:30am-5pm

Credits

DC Office of the City Administrator (OCA)
DC Office of the Chief Technology Officer (OCTO) Citywide Data Warehouse

 
Data accuracy

Accuracy: This data is self-reported by DC Government Agencies. DC Office of the Chief Technology Officer (OCTO) does not make any claims as to the completeness, accuracy or content of any data contained in this application, does not makes any representation of any kind, including, but not limited to, warranty of the accuracy or fitness for a particular use; nor are any such warranties to be implied or inferred with respect to the information or data furnished herein. The data is subject to change as updates and additional reports are filed and released.

 
Distribution

Distribution liability: Neither the District of Columbia Government nor the Office of the Chief Technology Officer (OCTO) makes any claims as to the completeness, accuracy or content of any data contained in this application; makes any representation of any kind, including, but not limited to, warranty of the accuracy or fitness for a particular use; nor are any such warranties to be implied or inferred with respect to the information or data furnished herein. The data is subject to change as modifications and updates are complete. It is understood that the information contained in the dataset is being used at one's own risk..

Distributed by
Citywide Data Warehouse Program

200 I Street SE, 5th Floor
Washington DC, 20003, USA

phone: 202-727-2277

fax: 202-727-6857
hours: Monday to Friday 8:30 am - 5:30 pm

Entity

Agency Performance Data / OCA

Attributes

  • Fiscal Year 
    The Fiscal Year is the reporting period for the key performance indicator. The District’s fiscal year is October 1 through September 30.
  • Agency Budget Code 
    Budget codes are assigned to District agencies for financial reporting purposes. For example, the Office of the City Administrator’s budget code is AE0.
  • Agency Acronym 
    The agency acronym is the most commonly used abbreviation for an agency name. For example, the Office of the City Administrator’s agency acronym is OCA.
  • Agency Full Name  
    The agency full name is the official title for an agency. For example, the Office of the City Administrator.
  • Measure Name 
    The name of the KPI Measure. Example: “Average caseload of social workers”. Other examples:“% of Investigations in compliance with 30-day investigation requirement”; “# of newly licensed foster/kinship homes”, etc.
  • Data Type (Formula) 
    Data type defines the formula that will be used to calculate the Quarterly and Year-End Actual KPI values for a measure. Examples include: Dollar Amount; Percentage; Percentage Change Over Time; Ratio; and Raw Number.
  • Measure Type 
    There are six types of measures:
    (1) Demand - Refers to the amount of work assigned to or expected from the agency in a specified time period. Demand measures can include client populations and workload. They tend to cover an annual period and are not directly controlled by the agency.
    (2) Efficiency - Reflects the economical and effective acquisition, utilization, and management of resources to achieve program outcomes or produce program outputs. They may also reflect ingenuity in the improved design, creation and delivery of services to the public, customers or beneficiaries by capturing the effect of intended changes made to outputs aimed to reduce costs and/or improve productivity, such as the improved targeting of beneficiaries, redesign of goods or services for simplified customer processing, manufacturability or delivery.
    (3) Input - Refers to the value of resources used to produce an output. For example, dollars budgeted/spent or staff hours used.
    (4) Outcome - Describes the intended impact of carrying out a program or activity. They define an event or condition that is external to the program or activity and that is of direct importance to the intended beneficiaries and/or the public.
    (5) Output - The level of activity that will be provided over a period of time, including a description of the characteristics (e.g., timeliness) established as standards for the activity. Outputs refer to the internal activities of a program (i.e., the products and services delivered).
    (6) Quality - Reflects the degree to which customers are satisfied with a program, or how accurately or timely a service is provided
  • Directionality  
    Directionality defines whether an increase (Up is better), decrease (Down is better), or no change (Neutral) in the Year-End Actual result is favorable for a measure.
  • Frequency 
    The frequency is how often the data will be reported for a measure. Data may be reported Quarterly, Semi-Annually, or Annually.
  • YE Target 
    The YE Target is the Year End Target established by the agency at the beginning of the fiscal year. This is the level of performance that the agency is trying to achieve by the end of the fiscal year.
  • Q1 Actual 
    Performance data for the first quarter of the fiscal year (October, November, December).
  • Q2 Actual 
    Performance data for the second quarter of the fiscal year (January, February, March).
  • Q3 Actual 
    Performance data for the third quarter of the fiscal year (April, May, June).
  • Q4 Actual 
    Performance data for the fourth quarter of the fiscal year (July, August, September).
  • YE Actual 
    The YE Actual stands for Year End Actual. This is the total/final performance level achieved by the agency for that fiscal year.
  • YE Rating (%) 
    The YE Rating stands for the Year End Rating. The Year End Rating is determined based on the YE Target projected and the YE Actual achieved for a measure. The formula also takes into an account the Directionality which is selected for a measure. KPI Measures with “Neutral” directionality are not rated.
  • Rating  
    The rating indicates whether or not a measure has achieved its target performance level. The most common ratings include:
    (1) Fully Achieved – The measure met or exceeded the target (100%)
    (2) Partially Achieved – The measure achieved between 75% to 99.99% of the target.
    (3) Not Achieved – The measure did not achieve the target, and was less than 75% of the target.
    (4) Not Rated Insufficient Data – A rating for the measure cannot be calculated due to insufficient data.
    (5) Workload Measure – Workload measures are typically volumes of work that demonstrate the demand for a particular service. The measure cannot be rated because a target is not applicable.
    (6) Baseline Measure – Baseline measures are neutral measures for one year in order to establish a target for future performance measurement. The measure cannot be rated because a target is not applicable.
  • Budget Program  
    A performance, results, and customer-focused method of budgeting, wherein agency programs are identified and are funded based upon their importance in carrying out the agency’s mission and core businesses. Programs are measured on their effectiveness and efficiency in achieving desired outcomes.

    Provided by
    Citywide Data Warehouse Program

    200 I St SE, 5th Floor
    Washington DC, 20003, USA

    phone: 202-727-2277

    fax: 202-727-6857
    hours: Monday to Friday 8:30 am - 5 pm